What should you do if you encounter technical issues during an online test?

When you encounter technical issues during an online test, the best approach is to contact technical support. This ensures that you receive assistance from professionals who are equipped to handle such problems. They can help diagnose the issue effectively, whether it’s related to the platform, your device, or your internet connection. Additionally, reaching out to technical support often provides a record of the incident, which can be important if you need to discuss any issues with your test results or time allowances later.

Exiting the test immediately may lead to unintended consequences, such as losing progress or being unable to resume the test later. Trying to troubleshoot on your own may take time and could lead to further complications instead of resolving the issue swiftly. Continuing without addressing the problems risks affecting your performance, potentially leading to an unfair evaluation of your skills. Thus, seeking help from technical support is the most prudent and effective course of action.